Last Updated: September 28, 2026
At Elegant Clothing Boutique, we want you to be satisfied with your purchase. Please read this policy carefully before requesting a return or refund.
Return requests must be submitted within the return period specified on the product page or at the time of purchase.
Products must generally be:
Items that do not meet these conditions may not be accepted for return.
Certain products may not be eligible for return due to hygiene, customization, clearance, or other applicable reasons.
If a product is marked as non-returnable on its product page, it will not be eligible for return unless it arrives damaged, defective, or incorrect.
If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.
We may request photographs, videos, the order number, and other relevant information to verify the issue.
After verification, we may offer an appropriate resolution, which may include replacement, exchange, refund, or another remedy depending on the circumstances.
Once an approved return is received and inspected, we will notify you regarding the status of your refund.
If your refund is approved, the applicable refund amount will be processed through the original payment method or another suitable method, as applicable.
The time required for the refund to appear in your account may depend on your bank, payment provider, or financial institution.
Original shipping charges, if any, may be non-refundable unless the return is due to an error on our part, a defective product, or another situation where applicable law requires otherwise.
Return shipping charges may also apply depending on the reason for the return.
If you wish to cancel an order, contact us as soon as possible after placing the order.
Cancellation requests cannot always be guaranteed once an order has entered processing or has been shipped.
Where exchanges are offered, they are subject to product availability and the conditions specified for the particular product.
To request a return, please contact us with:
Our team will provide further instructions after reviewing your request.
Elegant Clothing Boutique reserves the right to modify this Return & Refund Policy at any time. Any changes will be published on this page.
For return or refund-related questions, please contact us through the contact information available on our website.
